The Learner Voice gives apprentices the chance to provide
feedback on the service they receive from CITB-Constructionskills
and their college (or training provider).
Apprentices fill in confidential questionnaires at different
stages of their programme to highlight any issues or problems they
are facing. Apprenticeship officers also run Learner Voice meetings
with their apprentices.
All complaints and recommendations given by apprentices are
taken seriously and help CITB-ConstructionSkills and the colleges
(or training providers) to improve on the service it provides.
Health & Safety and Accident Reporting
CITB-ConstructionSkills takes its responsibilities to
apprentices very seriously and is committed to ensuring their
safety at all